Custom House Hotel

Reception

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Contact Info

272-283 Victoria Dock Road
Custom House
London
E16 3BY

Check availability for Custom House Hotel

The Custom House Hotel is located just opposite the ExCeL London in the DOCKLANDS, the hotel is only 5 minutes drive to London City Airport. The O2 Arena is also only 10 minutes away and only 25 minutes from Oxford Street.
The hotel is situated across the street from Custom House DLR Station with disable access.

Custom House Hotel provides you comfortable accommodation to meet all your requirements. With its professional and friendly staff providing a comfortable environment and offering great value for money.

The Custom House Hotel offers three in-house restaurants serving varied cuisines, all of which have received the following Food & Hygiene awards from the local borough - Ho Lee Chinese restaurant (4 stars), Custom House Cafe Bar (5 stars) and the Custom House Pub & Kitchen (4 stars).

Gradings: 3 star Hotel.

Room Information

Number of Rooms / Units
280
Room / Unit TypeRoom / Unit Tariff*
Standard double room£59.00 per room (room only)
Standard twin room£59.00 per room (room only)
Superior double room£79.00 per room (breakfast included)
Superior twin room£79.00 per room (breakfast included)
Also available as:
Single occupancy Superior Double£79.00 per room (room only)

*As a guide, prices are per room per night for hotels, guest houses, B&Bs and serviced apartments and per week for self-catering accommodation.

Note: Prices are a guide only and may change on a daily basis.

Public Directions

BUS 147 - Ilford to Canning Town stopping at: Browning House, East Ham, Upton Park, Prince Regent Lane(for Prince Regent station), Custom House for Excel, Royal Victoria, Keir Hardie Estate, Canning Town.

BUS 241 - Stratford to Canning Town, stopping at: Plaistow, New Barn Street, Freemasons Road, Custom House for Excel, Keir Hardie Estate, Canning Town.

BUS 262 - Stratford to Beckton, stopping at: Plaistow, Prince Regent Lane(for Prince Regent station), Tollgate Road, East Beckton, Beckton(Savacentre).

BUS 473 - STAGECOACH - Stratford to North Woolwich, stopping at: Plaistow, Victoria and Albert Docks(for Prince Regent station), London City Airport, Silvertown, North Woolwich. By direct access to a dual carriageway connects the new international exhibition centre with the national motorway network, the West End and the City.

Nearest Tube/DLR Station: Custom House Station.

Journey time to ExCel: 3 minute walk.

Road Directions

FROM THE M25 NORTH - At Junction 27 follow M11 towards London City. On the M11, exit at Junction 4 onto the A406(towards Ilford, Barking and Excel). Once you have passed Ilford and Barking, you will arrive at a huge roundabout. Follow the A1020 in the direction of City Airport/Excel. Pass Gallions roundabout, the Docklands Campus and the Regatta Centre and from there on follow the signs to Custom House/Canning Town. This will take you to Victoria Dock Road and the hotel will be on your right hand side, opposite the Excel and the Docklands Line Railway.For Car Park turn right at the traffic lights then right again, entry has red and white barrier.

FROM THE M25 SOUTH - At Junction 30 take the A13 towards London City. Once you arrive at the huge roundabout take the A1020 in the direction of City Airport/Excel and follow directions as above.

FROM STANSTED M11 - Exit at Junction 4 onto the A406 (towards Ilford, Barking and Excel).Then follow directions as above.

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Gradings

  • Awaiting Grading
  • 3i Accessibility - Mobility
Awaiting GradingIndependent wheelchair users

Opening Times

Open All Year

Facilities

Provider Features

  • In town/city centre - 3 minute walk to Excel

Children & Infants

  • Accept children (Minimum age) - All ages accompanied by adult
  • Cot
  • Food/Bottle Warming Available

Parking & Transport

  • Car parking - Chargeable parking.
  • On site parking

Catering

  • Bar - Custom House Pub.
  • Cater for vegetarians
  • Half board supplement (£) - £14.95 per person.
  • Serve breakfast
  • Serve evening meal
  • Serve lunch

Payment Methods

  • American Express accepted
  • Delta accepted
  • Diners Club accepted
  • Euros accepted
  • JCB accepted
  • Maestro accepted
  • MasterCard accepted
  • Solo accepted
  • Special group rates
  • Sterling Travellers Cheques accepted
  • Visa accepted

Bookable Product Facilities

  • Colour television in all bedrooms
  • Disabled Accessibilty
  • Hairdryer in all bedrooms
  • Modem point in all bedrooms
  • Non smoking rooms available
  • Radio in all bedrooms
  • Tea & coffee making facilities in all bedrooms
  • Telephone in all bedrooms

Provider Facilities

  • 24 hr return laundry service
  • Accept coach parties
  • Air-conditioning throughout - Superior Rooms only.
  • Available for wedding receptions
  • Business facilities (eg. Fax/ modem)
  • Central heating throughout
  • Conference facilities
  • Currency exchange service
  • Event venue
  • Ironing facilities - On request
  • Lift
  • Night porter
  • Number of Shared Bathrooms - Ten shared bathrooms
  • Public telephone
  • Real log/coal fires
  • Separate guests lounge
  • Staff Fluent in Languages - Other
  • Welcome single sex groups, eg stag/hen parties

Target Markets

  • Aim to attract conferences and business meetings
  • Marketed as gay friendly
  • Marketed as green/environmentally friendly
  • Special provisions for cyclists
  • Special provisions for lone female travellers
  • Special provisions for walkers
For general information call
0844 335 0601
0844 335 0601

Online Booking Help

If you are having difficulties using our online booking system simply call:

0844 335 0601(open Mon-Fri, 9am-5pm).

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